When I got my invoice from another printer there were lots of extra costs for correcting files. Is this normal? Yes. Quoted prices are based on final press ready files being supplied. To save time and money, it is always suggested that files are thoroughly reviewed prior to giving them to the printer.
Can I have a guaranteed delivery date? Yes. We pride ourselves on meeting agreed upon delivery dates.
Who can I talk to about how to prepare my files? The Prepress and TVL Tips sections of this website answer many commonly asked questions. If you would like further help, you can talk to someone in our prepress department.
How do I get a price for my print job? Contact one of our helpful Sales Representatives from Team TVL.
Can I see your facility? We are very proud of our facility and are more than happy to show you around.
What software program should I build my print job in? The most commonly used programs today are Adobe Indesign, and Quark XPress, for page layout. TVL recommends Adobe InDesign because of its reliability, ease of use, and predictable results. Also commonly used is Adobe Illustrator. Avoid word processing programs such as Microsoft Word, since the end results can be unpredictable.